kelly acs photography
20 Frequently Asked Questions
1. When is the best time of day to take pictures?
Right before sunrise and right before sunset. The light is just PERFECT, and leads to the BEST photos. Harsh light is NOT our friend, folks! Trust me on this one...don't make me prove it to you!
2. What the heck do we wear?!
Don't worry, I have that all covered in my style guide that I send you before your session. Light neutral colors are your best bet! No logos, crazy florals or anything distracting. We want the photos to be timeless and classic. You're grandchildren won't know who Justin Beiber is, so leave your concert tee at home. :)
3. We don't know how to pose?!! Will we look ridiculous?
Oh I know all about awkwardness, trust me, I'm the QUEEN of awkward! I actually took a course JUST on posing, so I have it covered. Just smile and KNOW that it won't feel natural. It doesn't to anyone!
4. How do we choose a location?
Lyon is FULL of great options. Let's chat, and find out what your "stlye" you're going for. Urban? Floral? Funky? Lifestyle (casual at home)?
5. What are your specializations?
I specialize in families, kids and professional headshots.
6. What if we are a larger group, do you charge more?
Great question! My session fee includes up to five people. Every additional person is 25€. The reason for this is because with larger groups, it tends to take more time to set up photos.
7. How much do you charge for your sessions?
Check out my investment page for all the details!
8. How do we prepare the day of the session?
Wake up a little earlier, EAT, and DON'T STRESS. Come with a smile and I will take care of the rest. Don't get mad at the kids if they aren't super into taking pictures. My job is to coax a smile! I tell really bad jokes, so it's usually not a problem.
9. When should we book our session?
During the spring/summer months, I recommend about one month in advance. BUT, email me and we can make something work! I usually have random weekend days open up, due to cancellations!
10. How do we pay?
I accept all forms of payment. Cash, check or I can invoice you via Paypal, and you can pay by card (which tends to be the favorite and easiest).
11. When do we pay?
I usually charge a retainer fee of 100€ that goes towards the session fee. The deposit is due at the time of booking to hold your time/day, and the remaining balance is due the day of the session.
You unfortunately forfit the 100€ if you don't show up, or don't reschedule. This has NEVER happened, but you never know.
I don't release photos until the balance is paid in full.
12. How many pictures do we get?
It depends on the session! Check out my investment page for full details. Additional digital images beyond your package are 25€/per image, or a discounted price for the entire gallery. I also send a pdf "Pricing Guide" when you inquire!
13. When do you deliver our photos?
I usually deliver photos within seven (7) working days after your session. For larger events, please expect 2-3 weeks.
14. How do you deliver our photos?
Via an online gallery. I will send you your specialized link where you can download your high resolution digital images. I also can provide a personalized photo app so you can have easy access to your photos on your mobile device!
15. Can I reschedule my session?
Of course! Things come up! I have two toddlers, so I know the drill. Just give me at least 24-hours notice and we'll reschedule your session.
16. Do you offer physical prints and albums?
YES, YES, YES! It's my FAVORITE part of photography. I want ART on your walls! There's nothing like seeing a classic piece EVERY SINGLE DAY with the people you love. Contact me for pricing!
17. Are my images edited?
Yes! I go through every image and make sure it's as perfect as it can be. I have a bold style and love color, so that's what you should expect!
18. What if I don't like my pictures?
Yikes! I hope this isn't the case, but I do offer a free re-shoot of the session if you're totally unhappy with the images.
19. What is a custom photography phone app?
Basically, it's an easy way to access and share your photos via your cell phone. Pretty neat!
20. Do you travel?
Yes! Please contact me for a custom quote!
For any questions that haven't been answered, please contact me at email@example.com
IDEAS FOR WHAT TO WEAR!